What privacy code does Beddoes Institute operate under?
Beddoes Institute operates under the Market and Social Research Privacy Principles (MSRPPs), the Privacy Code that replaces the National Privacy Principles (NPPs) in the Privacy Act 1988, governing the collection, retention, disclosure and transfer of information about the subjects of – and participants in – market and social research; these principles govern how private organisations handle ‘personal information’. For further detail, refer to the Association of Market and Social Research Organisations website (www.amsro.com.au).
What personal information does Beddoes Institute collect?
As part of our business activities and for the purpose of providing services to our clients, we collect:
- Personal information such as name, title, email address and contact numbers from our clients, their clients and others who have contact with us via our website or mailing lists; and
- Information on our clients’ businesses for analysis and benchmarking purposes.
Other information may also be collected if necessary.
How does Beddoes Institute collect personal information?
We collect personal and business information during:
- Leading Practices ProgramTM registration;
- The Client Experience Survey;
- The Practice Benchmarking Survey; and
- When you access our website and/or the web portal, your computer leaves a data trail.
How does Beddoes Institute use personal information?
Personal and business information is needed to provide our products and services and to conduct our business. Beddoes Institute’s policy is to use personal and business information solely for the purpose for which it was collected; for conducting the Leading Practices ProgramTM, communicating new developments to our clients and others we have contact with, for market analysis and benchmarking purposes, and for communicating market insights and industry trends via relevant channels (e.g. industry conferences, publications etc.).
Will personal information be disclosed to anyone else?
We will not sell or share personal information collected with other organisations, except to the extent that disclosure is necessary to comply with a valid legal requirement, such as a law, regulation or search warrant.
De-identified statistical and aggregate reports we generate may be shared with third parties such as sponsors or alliance partners who might assist us in managing, financing and improving the Leading Practices ProgramTM. Market insights and industry trends arising from the data collected during the Leading Practices ProgramTM may also be released in the public domain (e.g. via white papers, conference presentations etc.).
What security measures are in place to safeguard personal information?
The Beddoes Institute website has both physical and technical measures in place to ensure the security of information. Although every reasonable effort will be made to protect personal information from loss, misuse or alteration by third parties, be aware that there is always some risk involved in transmitting information over the Internet.
How can you access, correct and/or update personal information?
Under the Privacy Act, you have the right to access your personal information that is used by Beddoes Institute. You also have the right to update or correct your personal information when it is inaccurate, incomplete or out of date.
If you wish to access this personal information, contact Beddoes Institute via email.
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